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mitra10 Privacy Policy For Your Account

mitra10 Privacy Policy explains what we collect when you open an account, move between Live Roulette Gold and Majapahit Empire Reels, or check a DANA, OVO, GoPay or…

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REQUEST HELP

Get Privacy Help Alongside Account Support

A clear contact path matters when you want to ask about your personal data, correct an account detail or understand a wallet record.

Account privacy request Use the account support path to ask what personal data we hold, why it…
Wallet record question For a DANA, OVO, GoPay or QRIS record, share the payment reference and approximate…
Access issue When a privacy request follows a login or phone-verification problem, tell us which device…
DATA PRACTICES

How mitra10 Handles Your Privacy Choices

Privacy controls work best when they match the way you actually use an account. We separate account details, wallet references, device signals and support messages so each request can be checked against…

Account creation

When you start an account, we collect the contact details needed for the account path and record whether phone verification has completed. This lets us distinguish an unfinished registration from an active account and helps us respond to a request about your own data.

Payment references

A DANA, OVO, GoPay or QRIS payment can create a reference, amount status and time record. We use that data to match a cashier event to your account, not to store your wallet password. Bank transfer and virtual account references follow the same matching purpose.

Cookies and browser storage

Cookies can keep a session choice, language setting or security marker on the browser you use. Clearing them may sign you out or ask for phone verification again. Your browser controls can remove or restrict them, while essential account checks may still operate.

Device security signals

We may record device type, browser version, session time and unusual sign-in signals. These details help us spot an access pattern that does not match your account history. We do not ask you to place a password or one-time code in a support message.

Retention and removal

We keep account, payment and support records only for the operational, security or legal reasons described in this policy. When a record no longer serves those reasons, we work to delete or anonymise it, subject to any period required where local law permits.

Changes and contact

You can ask us to correct account details, explain a data use or address a privacy concern through the account support path. Include your registered phone contact and request type. We may verify account control before making a change to protect your profile.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often from people opening or using a mitra10 account in Indonesia. They cover account creation, wallet references, cookies, device records, correction requests and deletion questions. If your situation is not listed, use the account support path with the smallest useful set of details, and we will explain the applicable step where local law permits.

The mitra10 Privacy Policy covers account and phone-verification details, sign-in and device signals, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account journeys. It also explains retention, correction requests and how to contact us about personal data.

We use your phone contact to create the account path, identify the account during phone verification and match a privacy request to the right record. If you ask for access or correction, we may check account control before discussing details or changing information.

Yes. The Privacy Policy covers references created when you use DANA, OVO, GoPay or QRIS, including a payment status, time and account match. Bank transfer and virtual account references are handled for the same record-matching purpose, without requesting your wallet password.

We may record your device type, browser version, session time and unusual sign-in signals. These details help us investigate account access and protect the correct profile. The policy does not require you to send passwords or one-time verification codes through support.

Open the account support path and state which detail needs correction, such as a phone contact or account record. Include enough context to locate your profile, but do not send a password. We may verify account control before applying a change where local law permits.

You can send a deletion request through account support and identify the account using its registered phone contact. We assess the request against operational, security and legal retention needs. Where local law permits, records no longer needed are deleted or anonymised.

The current mitra10 Privacy Policy is available through the privacy link in our site navigation. Check that page before opening an account or submitting a request, because we update it when data handling, cookies, payment references or contact steps change.

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